What is the minimum age to rent a car?
We typically require renters to be at least 25 years old. Drivers under 25 may be subject to a young driver surcharge.
What documents do I need to rent a car?
A valid driver’s license, a credit card in the renter’s name, and proof of insurance (if not purchasing coverage from us) are required. International drivers may also need a passport and an International Driving Permit.
Can I review the Rental Agreement before signing?
Yes, we provide a copy of our Rental Agreement in advance so you can review all terms and conditions before pickup.
What forms of payment do you accept?
We accept major credit cards, debit cards (with restrictions), and in some locations, prepaid cards or cash deposits.
Can I prepay for my rental?
Yes, you can prepay online when booking to lock in your rate and secure your reservation.
Is a deposit required when renting a vehicle?
Yes, a refundable security deposit is required at the time of rental. The amount depends on the vehicle class and rental location.
How can I reserve a rental car?
You can easily reserve online, through our mobile app, or by contacting our customer service team.
What information is needed to make a reservation?
We’ll need your name, contact details, driver’s license information, and a valid payment method to confirm your booking.
Can I modify or cancel my reservation?
Yes, reservations can be modified or canceled. Some changes may affect the rental rate, and cancellation policies vary by location.
Are there late return fees?
Yes, returning a car after the scheduled time may result in additional charges. We recommend contacting us in advance if you anticipate being late.
Does the rental price include fuel and tolls?
Fuel, tolls, and additional fees such as optional insurance or extras are not included in the base rental rate.
Are there any additional fees I should be aware of?
Possible extra fees include late returns, additional drivers, young driver surcharges, tolls, and optional add-ons like GPS or child seats.
What types of vehicles are available?
We offer a wide range of vehicles including economy cars, sedans, SUVs, luxury models, and vans to suit every need.
Do you offer budget-friendly cars?
Yes, we have economy and compact cars available for cost-effective rentals.
Is smoking allowed in your rental cars?
No, smoking is strictly prohibited in all rental vehicles. Cleaning fees may apply if this policy is violated.
Can I return the car to a different location?
Yes, one-way rentals are available at most locations for an additional fee. Please confirm when booking.
Can I extend my rental period?
Yes, you can extend your rental by contacting us before your return date. Extra days will be charged accordingly.
What should I do if I experience car trouble?
We provide 24/7 roadside assistance to ensure your safety and peace of mind during your rental.
What happens if I’m in an accident or the vehicle is damaged?
Please contact us immediately and file a police report if necessary. We’ll guide you through the claims process.
Where are you located?
We have multiple rental locations across the U.S. You can find the nearest one on our website or mobile app.
